If you’re like anyone else who’s just starting to learn about Facebook Fan Pages, the biggest question on your mind is probably:
“Why?”
It’s a good question do Fan Pages really stand out as exceptional among social media platforms? Dear reader, hold on to your hat:
Yes.
Here’s our pick of the top 10 reasons why Facebook Fan Pages are worth investing in. Not all of them are unique to Fan Pages, but only Fan Pages have all of them.
1) Facebook is huge. Depending on the statistics you look at, it’s the largest social networking site in the world – it recently edged out MySpace with monthly unique visits, and at over 250 million registered users and still growing steeply, it could soon have the most of those too.
2) Facebook has real people, with real data and real connections. You know this not only because it’s part of the user agreement, but because people put their social lives online – you can trace their social graphs, which are maps of real-life connections. Nobody can fake that. We hope.
3) Social media provides a new mode of customer interaction: The Dialog. Marketing is no longer a one-way street. Listening, as well as talking, is a new way to attract customers and win them over. And a Fan Page is a dedicated forum for customers to talk. Not to mention, you can learn from your customers. Granted, 90% of the conversation is positive (these are your fans, after all), but when they do complain, it’s worth listening (and responding to!).
4) Put enough fans in a social forum, and they pump each other up. Give them a starting point, and fans will go on and on about how and how much they love your brand! It’s not just an ego boost (though that’s nice as well), but it’s a perpetual generator of brand loyalty and enthusiasm.
5) Fans who spread this enthusiasm among their friends – and Fan Pages are designed to make this very, very easy – earn you new customers and fans. We call it “going viral,” and it’s the true Holy Grail of online marketing. The only catch is that you really do need to thrill your fans.
6) Fan Pages can connect and integrate any other social network site. This means you only have to publish content once and it’s everywhere you want it to be – and it makes the effective reach of your Fan Page much greater than those 250 million.
7) A Fan Page supports your main website by linking it to a solid, concentrated community of people who like what you do. It’s not the ultimate answer to everything, but it will direct traffic to your Web catalog quite nicely.
As part of the Facebook platform, Fan Pages have standardized but flexible technology that enables you to do pretty much anything that you want with it. And because everyone is using the same platform, apps can be very low-cost – with the right vendor (sorry, not a plug…
).
9) Customizable branding and content is important, of course, and MySpace wins big points for this one. But still, designing a page takes time and money. Fan Pages are simplified, standardized, and you can import your brand image without needing to write a single HTML tag.
10) Everyone else is doing it. No, I’m not trying to use peer pressure, I mean it. The fact that Fan Pages are the Next Big Thing means that if you don’t have one, you’re missing out, and people notice. Fan Pages level the playing field –a company without the, um, stamina, to actually converse with customers is failing to even play the new favorite game.
Fan Pages do provide a unique advantage, if your marketing stance is adaptable enough to accept the new terms of engagement. And with the right strategy, that advantage is considerable. Not all big brands are as successful at the new game as Nike or Coca-Cola – but check out their Fan Pages to see just how great this advantage can be.
Oh, and:
11) It’s free.



